Every once in a while, we get customers requesting BlackBerry Unlock Codes only to find out that their phone was hard-locked to begin.  They become upset because they cannot unlock their phones and a great burden is pressed on us as well.

We decided to blog on this to ensure that you double check that your BlackBerry is NOT hard-locked before purchasing a code.  This is the most prevalent on BlackBerries purchased from E-bay, Craigslist and other third party markets.  The instructions are listed below and requires no technical savvy.

1.) Go to the Options Menu (it is represented by a picture of a wrench)
2.) Go to Advanced Options
3.) Go to SIM Card
4.) Type MEPD (they do not have to be caps) – You will not see any text appear as you type it
5.) A new menu will appear with SIM, Network, Network Subset, Service Provider and Corporate.
PLEASE NOTE:
If all fields are “disabled” or “inactive”, your phone is already unlocked.
6.) Type in MEP2 – Again, you will not see any text appear.
7.) A new Box will appear like the image above.

The number in Brackets represents the number of tries you have remaining before your phone is hard-locked. All BlackBerries come with MEP (10 Left).   If your phone is hard-locked, it will say MEP (0 Left).  In this case, your phone cannot be unlocked and is permanently locked to its Network Carrier.

Hopefully this answers the questions to those searching!