19 07 2010
How do I know if my BlackBerry is Hard-locked?
Every once in a while, we get customers requesting BlackBerry Unlock Codes only to find out that their phone was hard-locked to begin. They become upset because they cannot unlock their phones and a great burden is pressed on us as well.
We decided to blog on this to ensure that you double check that your BlackBerry is NOT hard-locked before purchasing a code. This is the most prevalent on BlackBerries purchased from E-bay, Craigslist and other third party markets. The instructions are listed below and requires no technical savvy.
1.) Go to the Options Menu (it is represented by a picture of a wrench)
2.) Go to Advanced Options
3.) Go to SIM Card
4.) Type MEPD (they do not have to be caps) – You will not see any text appear as you type it
5.) A new menu will appear with SIM, Network, Network Subset, Service Provider and Corporate.
If all fields are “disabled” or “inactive”, your phone is already unlocked. Also, if any of the categories say blocked, then that means that the phone is also hard locked or the phone may have been reported as lost or stolen.
6.) Type in MEP2 – Again, you will not see any text appear.
7.) A new Box will appear like the image above.
The number in Brackets represents the number of tries you have remaining before your phone is hard-locked. All BlackBerries come with MEP (10 Left). If your phone is hard-locked, it will say MEP (0 Left). In this case, your phone cannot be unlocked and is permanently locked to its Network Carrier.
Hopefully this answers the questions to those searching! You can check out one of our posts on how to know if your BlackBerry is already unlocked here.