Every once in a while, we get customers requesting BlackBerry Unlock Codes only to find out that their phone was hard-locked to begin. They become upset because they cannot unlock their phones and a great burden is pressed on us as well.
We decided to blog on this to ensure that you double check that your BlackBerry is NOT hard-locked before purchasing a code. This is the most prevalent on BlackBerries purchased from E-bay, Craigslist and other third party markets. The instructions are listed below and requires no technical savvy.
1.) Go to the Options Menu (it is represented by a picture of a wrench)
2.) Go to Advanced Options
3.) Go to SIM Card
4.) Type MEPD (they do not have to be caps) – You will not see any text appear as you type it
5.) A new menu will appear with SIM, Network, Network Subset, Service Provider and Corporate.
PLEASE NOTE:
If all fields are “disabled” or “inactive”, your phone is already unlocked. Also, if any of the categories say
6.) Type in MEP2 – Again, you will not see any text appear.
7.) A new Box will appear like the image above.
The number in Brackets represents the number of tries you have remaining before your phone is hard-locked. All BlackBerries come with MEP (10 Left). If your phone is hard-locked, it will say MEP (0 Left). In this case, your phone cannot be unlocked and is permanently locked to its Network Carrier.
Hopefully this answers the questions to those searching! You can check out one of our posts on how to know if your BlackBerry is already unlocked here.
31 Responses to “How do I know if my BlackBerry is Hard-locked?”
i have a big problem my mep is ’0′ left so what can i do please do some thing & gave me some session thank you
Unfortunately, we do not have a solution for this at the time. Hard locked phones are a pain. Your best bet is to sell it to someone who uses that network carrier letting them know that they can use it only on that network and to purchase a new phone that can be unlocked.
Wow!
I bought a BB Torch 9800 with AT&T and it came with 0 chances to unlock. Have any other way to unlock without insert a code?
Now I’m with it in Brazil!
Thanks.
Leandro
hi there like to no how you do that how can you get the hard lock 9800 unlock
hi i just got a bb 9700 and only had 2 attempts to unlock it i have purchased 2 codes and neither of them work now i have 0 tries remaining what can i do ???
I just bought bb 9700 and have 0 chance to unlock. What can i do ? I just bought this phone and I need a solution as soon as possible.
HI I tried to check if the BB 9700 is hard-locked and when i type the MEPD the windows is white, and nothing comes up. I want to verify if i need to have my tmobile sim card in, right? also, what does this mean?
I think you should put this somewhere on the ordering page so that we will know what you know. I would have never even thought a phone could be hard locked when my phone said “blocked”. Hope nobody else falls for this… Fix this for us that do not understand… Its only right!
Thank you for your feedback. We add this link to every single product page that we have under the Cell phone unlocking FAQ as well as under our support tab. We do not want to make our website spammy, but I will mention your comment to our web team to see if they can find another way to put it. We’re here to provide useful information and resources to our customers so they can purchase an unlock code after checking the necessary information. We have created a YouTube video as well to show people how to check if a BlackBerry is hard locked as well. I sincerely apologize for the inconvenience that you may have gone through Wendy, but there is only so much we can do as we provide remote unlocking services and do not have our customers’ phones in our hands physically.
If you have any questions prior to purchasing an unlock code, we do have customer support available 24/7 and telephone support from 10:00am – 5:00pm EST.
“If all fields are “disabled” or “inactive”, your phone is already unlocked.”
Everything but the “Network” field is disabled. How do I make the “Network” field inactive?
Hi,
Nice article.
I have a quick question. I purchased a blackbery 8830 from ebay. When I type MEPD nothing shows up (I donot see theS IM, Network, Network Subset, Service Provider and Corporate screen displayed.)
I tried MEPPD and other combinations too.
Please help
i was able to unlock my BB 9900. but when i inserted my wind chip…the phone did not recognize the chip…anyone know why?
also does anyone if BB 9900 requires a special simcard.
How do I get the dial pad to be digital like the iphone, when making calls
Hi everyone, if you have a blackberry torch hard locked, i will buy it!
please reply with contact info.
thanks
juan
i just need a single word answer . can the bb 9800 which is hardlocked can be unlocked ?
no
everything is disabled but my netwoek is blocked and when i put MEP2 ANYTHING comes up… how I can do ??
Onc I press MEP2 nothing pops up ??? Please help I have a blackberry bold 9930 .
Network blocked means that someone has already entered in too many incorrect attempts to unlock the phone. The phone is hard locked.
i have press MEP2 but nothing pops up ??? Please help I have a blackberry bold 9930. i tried MEP2 mep2 MEPE… nothing pop up at all.
Any phone running is 7.0 cannot do the mep alt 2. You would have to insert an unaccepted sim card and then it will ask you if you want to enter the unlock code. You would select yes and then it will say enter network mep code (#left). Make sure you do not enter any attempts because you don’t want that # to drop down.
sorry what do you mean by unaccepted sim card? i don’t quite understand.
An unaccepted sim card is one that is not from the network carrier that the phone is from. For example I’d you have a tmobile 9900 you would use another sim card such as an AT&T sim.
hello i bought bb blod 9000 and when try the MEPD thing nothing pop out , please i need help what do i do now?
and is dont accept any sim card
I have a US Celular BB 9650 Bold in which all the above fields in this screen says Disabled, however even when i insert a ATT card the phone still says “Insert Sim Card”
how much will u buy. juan?
So now that my phone is hardlocked noting can be do to unhard lock it
On my phone i entre mepd and all the informacion comes up but then i entre mep2 and noting comes up what can i do help
Is there a way to unlock a hardlocked phone?
hey, im using blackberry 9780. I already typed in MEP2 and nothing comes up. Is there any other alternatives that i could try to check if my phone is hard blocked or not? since i kept getting sim card rejected sign..