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Rogers One Rate Roaming Pack NOT as Advertised

As a follow up to our previous post on Rogers $10 Roaming Add-on, it seems as though we were mistaken.  After speaking to 2 representatives on the phone before our trip to Boston, Las Vegas and Los Angeles, both informed us that the $10 add-on would provide the feature of a ‘shared data plan’.  It seemed vague, so we inquired further. They clarified that it meant that you will be able to use your data plan freely within Canada and the United States as long as you stayed within your plan’s limits.  The 6 of us added the $10 add-on and were excited that Rogers Wireless had finally come up with a great data pack for Canadian travelers.

We all received our bills on different dates, but sure enough, all of us had astronomical wireless bills for ‘data while roaming’.  Rogers website for their one-rate roaming plan says:

With a One Rate Data Plan you have the convenience of using a single allotment ofdata that can be used anywhere in Canada and the U.S. for one low fixed rate. This means worry-free data for checking email, using the mobile internet or location based services such as Google Maps

Worry-free no unexpected data roaming charges
Best Value upgrade the most popular domestic data plans to a One Rate Data Plan for as little as$10 more per month
Convenient and easy to manage one allotment covers both Canada and the U.S.

After a call-back to Rogers, the new representative clarified that the plan actually means that by adding a $10 add-on plan, you will pay $1/MB of data that you use in the USA.

Beware of the fine-print, or in this case, lack-there-of.

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